Thursday, September 22, 2011

Food Service - Service is a Key Element of the Dining Experience

This is my very first blog!  How exciting (for me anyway ... and I hope that you'll find the information useful). 

My intent is to spread the word on great food in SOMD, acknowledge good service when it is given, and provide tips for servers who may want to increase their tips (pun intended).  These posts will be based on personal experience and preference, but I think you'll agree that some of the points are so "common sense" that it's unbelievable any dining establishment would not follow them. 

Here are just two basics for restaurant managers and servers:
1.  Provide a napkin with a cocktail.  Ever had a cool beverage delivered to your table and, due to condensation, dripped on your newly dry-cleaned clothing while trying to take a sip?
2.  Ensure that silverware is at the table before serving food.  Don't you love it when the server drops off your plate, says "Enjoy your meal" and you have nothing to eat it with?!?!?!

These two items are my pet peeves and they are easy to correct.  Much more later ... I'm just figuring this out!

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